LOVEtheatre receives 2013 Gold Trusted Merchant Award

LOVEtheatre receives 2013 Gold Trusted Merchant Award

Updated On: May 1, 2018
By Nicki McIntyre
Tags: NewsBlog
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    LOVEtheatre has been awarded the Gold Trusted Merchant Certificate with a score of 98% customer service satisfaction based on 2013 Feefo reviews.

    Gathered from 100% verified and transparent ratings, Feefo commended LOVEtheatre for providing theatregoers a safe, secure and relaxed ticket buying experience.

    Simon Meilak, Managing Director, said: “Here at LOVEtheatre we believe customer service excellence starts with a commitment from the top, and must be a passionate goal for all the team. We have always aspired to be a leader in customer experience so when we received the Gold Trusted Merchant Certificate by Feefo, we were thrilled and even more enthusiastic to keep up and improve wherever we can.”

    Feefo’s easy and reliable online management system for giving and receiving feedback allows consumers to shop online with confidence and trust. Upon completing a transaction, customers are invited to provide an appraisal of their experience, presenting a genuine representation of consumer opinion.

    LOVEtheatre is proudly owned and operated by one of the most highly respected ticket agents in the UK – the multi award winning, London-based The Ticket Machine Group Ltd. Recently acquired by The Ambassador Theatre Group Ltd (ATG), the world’s number one live-theatre group, the company sells more than 750,000 tickets each year through its extensive, top quality allocations.